Group Director of Fraud

Group Director of Fraud

Salford Quays or Haywards Heath

Salford Quays or Haywards Heath
Closing date:
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We’re on the lookout for a stand-alone subject matter expert to become our Group Director of Fraud.

This is an exciting and high-profile role as you’ll be in control of the overall development and delivery of the Group Fraud strategy, whilst providing assurance to the Board of the company fraud systems and controls.

It’ll be up to you to ensure the company operates and maintains an effective and efficient fraud strategy including third party, employee and supplier fraud. Amongst other responsibilities, you’ll use your deep experience of motor fraud to ensure fraud systems and controls provide ongoing protection to the claims loss ratio and mitigate the risk of the company being used for purposes connected to fraud.

We’re offering a competitive salary and plan to provide some fantastic benefits/schemes for this role. If you’re thinking about a move and you’d like to know more about us and what we can offer- take a look at the below and apply today! Our dedicated recruitment team are on hand to help with any questions you may have.

Job responsibilities
  • Develop and maintain a system of outcome-based learning working across prevention, detection and investigation supported by a culture of continuous improvement
  • Create and implement counter fraud Initiatives/ rules in conjunction with the Chief Underwriting Officer
  • Report confirmed fraud to the Police/ Insurance Fraud Enforcement departments
  • Ensure the company maintains continual insight into market developments in the prevention and management of internal/external fraud
  • Develop fraud scorecard for presentation to Group Boards with clear value measures tracked
  • Robustly manage budget and reforecasting
  • Positively communicate with team members, colleagues and stakeholders
  • Develop fraud scorecard for presentation to Group Boards with clear value measures tracked
  • Provide excellent leadership to all direct reports, matrix reports and to the wider employee community as appropriate
Knowledge & experience
  • Minimum of five years’ experience in a senior motor insurance fraud role
  • Deep experience/understanding of all elements of motor insurance fraud and internal fraud
  • Defining strategic and operational strategy
  • Designing, deploying, maintaining and developing fraud systems and controls
  • Law enforcement practices and procedures
  • Investigating and acting on whistleblowing disclosures
  • Operating at a Senior Management level reporting to a Board of Directors
  • Strategic decision making
  • An understanding of lean/continuous improvement tools, thinking and methodologies
  • People management and leadership skills with the ability to motivate employees in a high-pressured environment
  • Processes, tools and techniques used to identify, investigate and manage fraud and a strong understanding of related legal and regulatory requirements and obligations
  • Motor insurance products, insurance distribution channels, claims handling, technology, data sources and databases, and the wider motor insurance industry
  • An excellent understanding of relevant fraud legislation
What can we do for you? 
We believe we can offer you a great working environment as we’re so passionate about our people. Here are just some of the benefits and perks that we offer…

We have employee benefit packages to suit your lifestyle, including a company pension scheme, group life assurance, enhanced maternity and paternity pay, professional subscription fees, the opportunity to buy additional holiday, health cash plan, help with travel expenses and the opportunity to take a paid day off each year to do charity work.

Employee wellbeing is high on the agenda here too. We provide a weekly free fruit delivery, discounted membership at a local health club and access to an Employee Assistance Programme, which promotes physical and emotional wellbeing at work and at home. In addition, we provide wellbeing events throughout the year to support physical and mental health.

If you’d like to work for an award-winning employer in a fast-paced environment, please apply now!

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79% of people would recommend a friend to work at First Central

Based on 67 Glassdoor reviews (July 2019)


View all benefits >

Pension scheme

We offer a workplace pension scheme for all employees.

Get your birthday off

We give you an extra day off to celebrate your special day.

Generous holiday entitlement

All employees receive a generous holiday entitlement.

Health cash plan

Claim money back on your healthcare costs, such as dental check-ups and eye tests.

Holiday Extra

We give you the option to buy up to five additional days of annual leave.

Season ticket loan

We provide interest-free loans to cover the cost of season tickets for rail, bus or car parking.